Privacy Policy | Sunny Home Healthcare

1. About this policy
This policy explains how Sunny Home Healthcare LLC uses information provided through website inquiries and SMS communications with clients, caregivers, and people contacting our office.

2. Information we collect
We collect information you provide, such as your name, email address, telephone number, and the contents of your inquiry or message. For SMS communications, this also includes your mobile number and your consent or opt-out instructions.

3. How we use information
We use this information to respond to questions and communicate about scheduling, shift updates, and service coordination. Our caregiver and client text messages are for these operational purposes, not advertising.

4. Information sharing and SMS privacy
Mobile phone numbers and SMS consent information will not be sold or shared with third parties for marketing or promotional purposes. Service providers may process this information only as needed to deliver and support our messaging services.

5. SMS consent and message terms
You may agree to receive texts during a phone conversation with our staff or through a signed consent form. You may also text our office to start a conversation about your request. Message frequency varies based on scheduling and service needs. Message and data rates may apply.

6. Your choices and opting out
You can stop SMS messages at any time by replying STOP. Reply HELP for assistance, or contact our office using the information below. You can also contact us with questions about information you have provided or to request corrections to your contact details.

7. Contact us
Sunny Home Healthcare LLC
15322 Galaxie Ave Ste 203A, Apple Valley, MN 55124
Email: info@sunnyhomehealthcare.com
Phone: (612) 259-7524